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August 23, 2017

How Will The New iMessage Change Omnichannel Business Interactions?

By Jared Stevenson

On Customer Experience

In the face of increasing consumer expectations for instant real-time response, Apple’s Business Chat has the opportunity to revolutionize interactions with businesses that are still limited almost exclusively to phone and email.

August 18, 2017

Changing The Traditional Utility Model Through Emerging Tech

By Raquel Ranger

On Internet Of Things

By increasing energy infrastructure efficiency, optimizing capital allocation, and creating new services for customers, grid edge technologies will catalyze unprecedented economic value.

August 16, 2017

Understanding the Internet of Financial Things: “Fin”-ternet

By Thomas Preston

On Internet Of Things

Financial service institutions should seize the massive growth opportunities that the internet of things is opening up, and implement a carefully structured IoT business strategy sooner rather than later.

August 14, 2017

10 Regtech Stats You Should Know About

By Margaux Mengebier

On Digital Transformation

A new sector of AI-based solutions, “RegTech”, promises a digital transformation that will provide a pathway for financial institutions in upcoming years.

August 08, 2017

6 Perspectives Companies Need When Evaluating Their Digital Readiness

By Asher Feldman

On Digital Strategy

Utilizing a variety of perspectives during digital transformation, companies can better guarantee that their strategy is fully informed.

August 04, 2017

Disruption in Consulting: How Consultants are Adapting to Help Clients Succeed

By Jared Stevenson

On Digital Transformation

As Fortune 500 companies across industries face current or coming disruption, consulting firms must adapt to the landscape so their clients can succeed.

July 27, 2017

Preview of the Coming Retail Apocalypse

By Brian Quirk

On Customer Experience

Presented with bankruptcies and store closures that have visibly impacted malls and shopping centers, many have declared we are in the midst of a “retail apocalypse.”