J.D. Power partnered with Centric Digital to produce this study evaluating customer perceptions of the websites, mobile apps, and digital communication capabilities of 19 leading insurers in the United States.See Key Findings
This breakdown of the banking industry examines the digital maturity of the industry and where it stands compared to other industries. See where banks are setting themselves apart, and what they can learn from other industries’ digital strategies.
Be the first to access our latest analysis of the retail industry. Learn which digital trends are transforming the retail landscape, who is successfully leveraging digital to deliver impactful customer experiences, and where retailers are still lagging behind.
A deep analysis of the leading health and wellness apps in the market, this study evaluates core functionality and user experience to determine what makes a leading wellness app.