Retail & Apparel

August 23, 2017

How Will The New iMessage Change Omnichannel Business Interactions?

By Jared Stevenson

On Customer Experience

In the face of increasing consumer expectations for instant real-time response, Apple’s Business Chat has the opportunity to revolutionize interactions with businesses that are still limited almost exclusively to phone and email.

August 08, 2017

6 Perspectives Companies Need When Evaluating Their Digital Readiness

By Asher Feldman

On Digital Strategy

Utilizing a variety of perspectives during digital transformation, companies can better guarantee that their strategy is fully informed.

August 04, 2017

Disruption in Consulting: How Consultants are Adapting to Help Clients Succeed

By Jared Stevenson

On Digital Transformation

As Fortune 500 companies across industries face current or coming disruption, consulting firms must adapt to the landscape so their clients can succeed.

July 27, 2017

Preview of the Coming Retail Apocalypse

By Brian Quirk

On Customer Experience

Presented with bankruptcies and store closures that have visibly impacted malls and shopping centers, many have declared we are in the midst of a “retail apocalypse.”

July 25, 2017

Digital Disruption Is Coming For Your Industry

By Asher Feldman

On Digital Transformation

What does it mean for a business to be digitally transformed? It’s a difficult question for even the most seasoned digital veteran.

July 13, 2017

YoY Retail Ecommerce Metrics Grew Like Wild Fire in Q1 2017 – Here’s Why

By Artin Youssefian

On Digital Strategy

Retailers need to understand the most effective ways in which to reach their demographic through mobile and have an innovation-centric mindset.