September 18, 2017
By implementing above-and-beyond customer experience practices, businesses can demonstrate value, create strong purchasing incentives, and turn traffic into sales.
September 06, 2017
Keeping C-level positions distinct has always been somewhat difficult and, as the past decade has added several new tech-related C-level spots, differentiating between them has become an even larger and more important task.
August 25, 2017
By Yvan Nasr
By rolling out more in-store and online digital capabilities, retailers gain access to valuable customer data in the behavioral and transactional realms.
August 23, 2017
In the face of increasing consumer expectations for instant real-time response, Apple’s Business Chat has the opportunity to revolutionize interactions with businesses that are still limited almost exclusively to phone and email.
August 08, 2017
Utilizing a variety of perspectives during digital transformation, companies can better guarantee that their strategy is fully informed.
August 04, 2017
As Fortune 500 companies across industries face current or coming disruption, consulting firms must adapt to the landscape so their clients can succeed.