Digital Trends

July 21, 2017

5 Realistic Strategies in Omni Channel Banking

By Thomas Preston

On Customer Experience

Mobile banking has already become the central driver of a completely customer-centered experience in the world of modern banking.

July 19, 2017

How Financial Services Can Better Utilize Digital Channels for More Effective Cross-Sell Opportunities

By Jared Stevenson

On Digital Strategy

Developing relationships with banking customers is increasingly more important for financial institutions as a correctly-handled cross-channel approach will naturally result in increased customer loyalty, and the use of more products and services from the brand that they feel identified with.

July 13, 2017

YoY Retail Ecommerce Metrics Grew Like Wild Fire in Q1 2017 – Here’s Why

By Artin Youssefian

On Digital Strategy

Retailers need to understand the most effective ways in which to reach their demographic through mobile and have an innovation-centric mindset.

July 11, 2017

4 Data Driven Ways to Measure Customer Experience

By Jason Curry

On Customer Experience

The goal and utmost purpose of a digital strategy expert is to help measure and drive digital strategy and transformation. The challenge lies in separating the wheat from the chaff, and focusing on the correct measurements while taking the steps necessary to tactically execute strategies and grow them properly.

July 06, 2017

Virtual Assistants and Voice Recognition Is the New Mobile

By Yousef Khan

On Artificial Intelligence

Enterprises that are able to implement Internet of Things (IoT) and Virtual Data Assistant (VDA) technologies effectively can cause a disruptive impact on both consumers and competitors in their industries, potentially increasing their revenue and improving their bottom line.

June 30, 2017

What is Technology Consulting’s Ultimate Role in Bringing Innovation to Clients?

By Jason Albanese

On Digital Strategy

Like individual people, businesses may have an idea of their own current status, their skills and vulnerabilities, but by definition they aren’t able to see themselves as others see them....