What Is Digital Transformation?
Though the term can refer to many different and incredibly complex processes, the actual meaning of digital transformation is fairly simple: the use of technology to increase the value or efficiency of any aspect of your business model.
What Is Digital Strategy?
Digital strategy has become an expansive term, and it’s getting to be more and more of a priority in the minds of executives. It’s also become an increasingly popular topic in the news.
A Business Leader’s Guide to Machine Learning
The overwhelming majority of IT executives in North America either have machine learning programs in place now or plan to have them in the near future. As in the related...
Explaining Artificial Intelligence
Artificial intelligence (AI) refers to the development of machines that are capable of perceiving, thinking, learning and adapting their behavior, just like biological organisms. The concept of intelligent machines has...
Understanding Natural Language Processing
From its inception, the Internet has been a massive and constantly expanding conglomeration of unstructured data: articles, commentary, forums, secure networks, assets, and so on. Businesses, however, primarily operate on...
What Is User Experience?
Success in human-centered design requires giving equal weight to user experience, marketing and technology: The result is increased customer satisfaction, coupled with lower costs and rapid time to market.
What Is Business Analytics?
Business analytics can’t be fully productive if a company’s technology infrastructure doesn’t support its initiatives. Fortunately, the most common issues are often alleviated by effective business analytic governance.
What Is Augmented Reality and How Does it Work?
By 2020, more than one billion people will access VR & AR, and IDC’s chief analyst suggests that online experiences that do not utilize these technologies will seem flat and unengaging by comparison.
Virtual Reality: What It Is and How It Works
The increasing availability of VR offers the best of both experiences for fulfilling previously conflicting customer desires to where retail will be increasingly leveraging this new technology to more effectively sell products in this medium.
What Makes an OmniChannel Customer Experience Best in Class?
Establishing and maintaining outstanding customer relationships in today’s digitally-driven environment means learning more about customers than ever before.
What Makes a Mobile App Best in Class?
For any mobile app, no matter who’s making it, just surviving in a market saturated with digital products and services takes a serious dedication to quality. Most companies have a...
What Is the Internet of Things?
While the IoT increases industrial production, it also fuels innovation within a company, as well as between the company and its customers.
What Is a Digital Center of Excellence?
It’s one thing to lay out a strategy for your company’s digital transformation, but if this change is really going to happen, you’ll need a strong, structured team to lead the charge -- in other words, a Digital Center of Excellence.
What Are Wearables?
Like many tech innovations that came before, wearables are often dismissed as shiny new toys that do little to actually improve our lives. To understand why they’re revolutionary, you have to look at the big picture and imagine their potential impact on multiple industries.