Centric Digital

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TARGETED DIGITAL INTELLIGENCE

CENTRIC DIGITAL IQ

BUILD A CUSTOMIZED DATA SET THAT TARGETS YOUR AREAS OF FOCUS

Our digital intelligence database is comprehensive and flexible, allowing you to hone in on the areas most critical to your business. Centric Digital IQ products can be leveraged independently or packaged together to create a complete understanding of your digital ecosystem.

CENTRIC DIGITAL IQ

Company IQ

Measure your digital proficiency relative to best practice to understand the state of digital within your organization, identify gaps, and find areas of opportunity

Acquisition

Social

Content

E-Commerce

Agile Methodology

Chief Digital Officer

Security

Cloud

Personalization Engine

Voice

Loyalty

Competitor IQ

Understand your competition’s digital proficiency to see how you stack up, discover insights into their digital strategy, and preemptively identify threats

Macy’s

Walgreens

Target

CVS

UnitedHealth

Cigna

SunTrust

PNC

Marriott

Urban Outfitters

J Crew

Journey IQ

Evaluate and continuously monitor segments of your customer journey to identify opportunities in your customer experience or digital funnel

Returns

Educate

Awareness

Consideration

Acquisition

Purchasing

Service

Delivery

Loyalty

Disputes

Product IQ

Score your digital products to identify gaps in features versus best practice, customer expectations and industry standards

Accessibility

Accounts & Orders

E-commerce

Content

Alerts & Notifications

Online Banking

Mobile Payments

Location Finder

Claims Administration

Quoting & Enrollment

Tech IQ

Evaluate the tech platforms underpinning your digital strategy to ensure they support your objectives and that you’re getting the maximum value for your investment

Web Stack

API

AI

CRM

CMS

Mobile OS

Security

Cloud

Analytics

Personalization Engine