March 22, 2017
The automotive industry will never be able to predict all disruption or disintermediation. To handle this, auto manufacturers must have a robust digital strategy in place in order to move...
February 14, 2017
By Yvan Nasr
While retailers’ transition from brick-and-mortar to online is inevitable, big box retailers will have to learn to leverage their existing footprint strategically in ways that augment their various online offerings....
February 07, 2017
By Jenny Chung
To clear the path-to-purchase, companies need to prioritize uncovering consumer experience pain points and the critical moments when they are likeliest to surface. Businesses across all industries are increasingly aggregating...
January 17, 2017
By Kaitlin Noe
The challenge for legacy companies will be to focus on improving the holistic customer journey, rather than implementing disconnected new technological solutions. In 2017, newer and more advanced technology will...
December 30, 2016
By Brian Quirk
A robust digital strategy that optimizes assets and channels will be critical for the success for both new and old players in the telecommunications market. The emergence of video and...
December 13, 2016
In the media industry, where disruptors are plentiful, the approach The New York Times Company CEO Mark Thompson is prescribing could not be more appropriate. In the midst of a...