August 23, 2017
In the face of increasing consumer expectations for instant real-time response, Apple’s Business Chat has the opportunity to revolutionize interactions with businesses that are still limited almost exclusively to phone and email.
August 04, 2017
As Fortune 500 companies across industries face current or coming disruption, consulting firms must adapt to the landscape so their clients can succeed.
July 19, 2017
Developing relationships with banking customers is increasingly more important for financial institutions as a correctly-handled cross-channel approach will naturally result in increased customer loyalty, and the use of more products and services from the brand that they feel identified with.
June 15, 2017
When companies undergo digital transformation, they necessarily and strategically establish a position in the Internet of Things (IoT): the context where the new normal of user experience and data-informed personalization is realized.
May 25, 2017
Tumultuous changes in health care have placed consumers in a crisis, and providers are going beyond simple diagnosis and treatment to provide more comprehensive services that are enabled by digital...
May 17, 2017
As their market share is challenged by dedicated ecommerce sites, retailers are adopting several digital strategies that enable them to compete in the new omnichannel competitive space. Ecommerce is conquering retail...
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