Posts by Brian Manning

November 11, 2016

Barnes & Noble Needs to Improve Its Customer Experience

By Brian Manning

On Customer Experience

If Barnes & Noble wants to set itself apart from its competitors, it first needs to decide what kind of company it wants to be. More than 100 years since...

February 08, 2016

Creating a Digital Center of Excellence within Your Organization

By Brian Manning

On Digital Strategy

Even if you’re ready to accelerate with digital transformation initiatives, your company structure may not be set up for success—here’s how a digital center of excellence can help. Since business...

December 11, 2015

Digital Transformation in 2016

By Brian Manning

On Internet Of Things

Your traditional business uses a model that’s worked well for many decades, but effectively competing in a rapidly changing business ecosystem requires digital transformation. The business ecosystem is changing at...

November 04, 2015

As Microsoft Aims to Lead in Mobile, it May be Time to Revisit Your Mobile App Strategy

By Brian Manning

On Digital Strategy

Microsoft Failed in Round One of Mobile Like most of us, I started out my professional career working on a PC running Microsoft Windows. There’s no shame in that. Apple...

September 11, 2015

Why Traditional Investment Management Firms Need to Integrate Fintech Startup Capabilities

By Brian Manning

On Digital Trends

Since the launch of Etrade, traditional wealth management firms like Morgan Stanley, Merrill Lynch, and even the more consumer friendly Fidelity and Schwab have been either too resistant or too...

August 18, 2015

Just Because Your App Is Free Doesn’t Mean it Can’t Generate Revenue

By Brian Manning

On Digital Strategy

At this point, nearly every company can make an app of some kind — but not everyone can make money off it. There are several different strategies for mobile app...